Call Now: 800-298-4100 24/7 Service Available
Monday-Friday: 7:00 AM To 4:30 PM EST.
SERVICE QUESTION?
PAYMENT METHODS
No matter what you are looking for, chances are someone else has bought that item and posted an opinion about it online. Pump Express encourages customers to post reviews on our products to help take the guesswork out of buying on-line and make on-line shopping a rewarding experience. Did others like the product or did it fall apart soon after it arrived? What sort of use did other customers put it to? There is a lot you can learn before you buy online.
PRICE MATCH GUARANTEE
Pump Products is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.
Here's how:
- If you find a qualifying lower price online, call 800-429-0800 and direct a customer service agent to the website with the lower price, or when visiting a Pump Products store, one of our employees will assist you.
- On qualifying products, Pump Products will then verify the current price to complete the price match.
PRICE MATCH CONDITIONS
- The manufacturer and model number must be identical.
- Pump Products will match prices of direct competitors. Our direct competitors include any retailer who sells products in both retail stores and online under the same name. Pump Products will also gladly match price on any items sold by Amazon.com (but not by a third party on Amazon.com). For further clarification, market place sellers on websites not their own are not considered direct competitors.
- Membership clubs are not considered direct competitors.
- When matching a competitor, Pump Products will follow any limitations and exclusions set by the competitor.
- The item must be first quality. Pump Products does not match prices on seconds or refurbished items.
- Pump Products does not match prices on clearance items, closeouts, liquidation sales or pricing errors.
- Competitor product must be available and in-stock at time of price match request. Price match does not apply to items promoted as “limited time,” “limited quantity,” “while supplies last” or any similar language.
- Pump Products reserves the right to limit quantities on a price match to one per customer.
- A customer can choose between the Pump Products price with a coupon/offer OR the competitor price but may not use a coupon/offer with the competitor price unless the competitor would accept it.
-
A manufacturer’s coupon may be used in combination with a price match.
Note: Any coupon that is issued from a retailer or brand that also has retail stores is considered a competitor coupon, not a manufacturer coupon. - Price Match guarantee is valid on price of item only, not on shipping and/or handling charges.