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SERVICE QUESTION?
PAYMENT METHODS
Message To Manufacturer
We Represent the Nation's Top Pump Manufacturers
We are a dynamic organization seeking to broaden the range of products we offer. If you are a manufacturer seeking to open or improve your representation in the pump market, we invite you to visit us and see for yourself why we are the best choice for any company seeking to expand their market penetration. We offer the following strengths:
- Strong Relationships with our customers – We sponsor well-attended seminars that educate and assist customers while promoting the products and service we offer.
- Our application engineers are supported by a knowledgeable inside sales staff handling pump, parts and equipment sales.
- We are a dominant force in specifying equipment for sewage collection systems and we use this strength to package other equipment.
- Financial Strength – We pay our bills on time and can afford to stock what we sell.
- Strong service with over 250 employees within our office, field and shop service areas.
- We offer an exceptional degree of electrical and mechanical expertise so that we need much less start-up and service support from the companies we represent.
- Sales of new products through our Service Department allow us to develop a local installation list that we will use as a tool to sell equipment on bid jobs.
- Our customers and products are supported by a knowledgeable and well-stocked Parts Department.
- Strong relationships with the Plumbing - Heating - Cooling Contractors Association, Electrical Apparatus Service Association and many other industry organizations.
- We invest heavily in education and take advantage of all manufacturer sponsored schools and training seminars.
PRICE MATCH GUARANTEE
Pump Products is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.
Here's how:
- If you find a qualifying lower price online, call 800-429-0800 and direct a customer service agent to the website with the lower price, or when visiting a Pump Products store, one of our employees will assist you.
- On qualifying products, Pump Products will then verify the current price to complete the price match.
PRICE MATCH CONDITIONS
- The manufacturer and model number must be identical.
- Pump Products will match prices of direct competitors. Our direct competitors include any retailer who sells products in both retail stores and online under the same name. Pump Products will also gladly match price on any items sold by Amazon.com (but not by a third party on Amazon.com). For further clarification, market place sellers on websites not their own are not considered direct competitors.
- Membership clubs are not considered direct competitors.
- When matching a competitor, Pump Products will follow any limitations and exclusions set by the competitor.
- The item must be first quality. Pump Products does not match prices on seconds or refurbished items.
- Pump Products does not match prices on clearance items, closeouts, liquidation sales or pricing errors.
- Competitor product must be available and in-stock at time of price match request. Price match does not apply to items promoted as “limited time,” “limited quantity,” “while supplies last” or any similar language.
- Pump Products reserves the right to limit quantities on a price match to one per customer.
- A customer can choose between the Pump Products price with a coupon/offer OR the competitor price but may not use a coupon/offer with the competitor price unless the competitor would accept it.
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A manufacturer’s coupon may be used in combination with a price match.
Note: Any coupon that is issued from a retailer or brand that also has retail stores is considered a competitor coupon, not a manufacturer coupon. - Price Match guarantee is valid on price of item only, not on shipping and/or handling charges.