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Call Our Friendly Staff at Pump Express To Assist You In Your Product Selection
Customer Service Representatives Available!
Mon-Fri 7:00 am to 4:30 pm EST
Call Our Friendly Staff at Pump Express To Assist You In Your Product Selection
Customer Service Representatives Available!
Mon-Fri 7:00 am to 4:30 pm EST
Sat 7:00 am to 1:00 pm EST
Call Toll Free: 800-298-4100
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Association Membership
Understanding the Industry's Needs Helps Us Better Serve Our Customers !
Participation in industry associations is critical to our success. First and foremost, we feel that it is very important to support the organizations that represent our industry. Secondly, we can better understand the needs of our customers in the pump industry and have found that the contacts we make in this endeavor have enriched our professional and personal lives.All PHCC and EASA members are eligible for discount pricing.
Every year we attend a number of conventions and association meetings to exhibit the products we represent and the services we offer. These include:
Electrical Apparatus Service Association (EASA)
Plumbing-Heasting-Cooling Contractors Association (PHCC)
Pump Productsis dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.
Here's how:
If you find a qualifying lower price online, call 800-429-0800 and direct a customer service agent to the website with the lower price, or when visiting a Pump Products store, one of our employees will assist you.
On qualifying products, Pump Products will then verify the current price to complete the price match.
PRICE MATCH CONDITIONS
The manufacturer and model number must be identical.
Pump Products will match prices of direct competitors. Our direct competitors include any retailer who sells products in both retail stores and online under the same name. Pump Products will also gladly match price on any items sold by Amazon.com (but not by a third party on Amazon.com). For further clarification, market place sellers on websites not their own are not considered direct competitors.
Membership clubs are not considered direct competitors.
When matching a competitor, Pump Products will follow any limitations and exclusions set by the competitor.
The item must be first quality. Pump Products does not match prices on seconds or refurbished items.
Pump Products does not match prices on clearance items, closeouts, liquidation sales or pricing errors.
Competitor product must be available and in-stock at time of price match request. Price match does not apply to items promoted as “limited time,” “limited quantity,” “while supplies last” or any similar language.
Pump Products reserves the right to limit quantities on a price match to one per customer.
A customer can choose between the Pump Products price with a coupon/offer OR the competitor price but may not use a coupon/offer with the competitor price unless the competitor would accept it.
A manufacturer’s coupon may be used in combination with a price match.
Note: Any coupon that is issued from a retailer or brand that also has retail stores is considered a competitor coupon, not a manufacturer coupon.
Price Match guarantee is valid on price of item only, not on shipping and/or handling charges.